Welcome to the Information Website for the Zepeda v. PayPal Settlement.

The only official website from which to submit a claim is www.accountholdsettlement.com/Claim. DO NOT submit a claim from any other website, including any website titled “Paycoin c. PayPal Settlement” or with “claim02500paypal.us” or “forms.zohopublic.com” in the website address. DO NOT submit a claim from any website that asks you to submit a copy of your government identification, passport or driver license.


UPDATE: The deadline to file a claim, object to the settlement or opt out of the settlement has been extended to October 14, 2016 for class members who did not receive class notice on or before April 10, 2016.

If you received class notice on or before April 10, 2016, your deadline to file a claim, object to the settlement or exclude yourself from the settlement has passed.


If you are a current or former user of PayPal in the United States who had an active PayPal account between April 19, 2006 and November 5, 2015, this Notice describes your rights and potential benefits from a class action settlement.

This website summarizes a proposed class action settlement of claims brought against PayPal, Inc. (“PayPal”) and eBay Inc. (“eBay”) (together, “Defendants”). The Settlement resolves a lawsuit in which Plaintiffs allege that PayPal improperly handled disputed transactions on PayPal accounts and improperly placed holds and reserves on accounts or closed or suspended accounts. Plaintiffs also allege that PayPal failed to provide annual error-resolution notices and monthly account statements under the Electronic Fund Transfer Act.

You are part of the Settlement if you had an active PayPal account between April 19, 2006 and November 5, 2015.

You are part of the Settlement and also may be eligible to submit a Claim for a cash payment if you had a hold or reserve placed on your account and/or your account was closed or suspended by PayPal between April 19, 2006 and November 5, 2015.

The two sides disagree on whether Plaintiffs would have won at trial.

Your legal rights are affected whether you act or don’t act. Read this website carefully.

YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT
SUBMIT A CLAIM FORM If you had an active PayPal account between April 19, 2006 and November 5, 2015 and had a hold or reserve placed on your account, and/or the account was closed or suspended by PayPal, you are a Claims Class Member. In order to receive a Settlement payment, you must timely submit a Claim.

If you had an active PayPal account between April 19, 2006 and November 5, 2015, but you did not have a hold or reserve placed on your account, and your account was not closed or suspended by PayPal, then you are only an Injunctive Relief Class Member, and you may not submit a Claim for payment.
EXCLUDE YOURSELF If you are a Claims Class Member, you may exclude yourself from the Claims Class and receive no payment, but will you will remain in the Settlement. If you are an Injunctive Relief Class Member, you may not exclude yourself from the Settlement.
OBJECT You can write to the Court about why you don’t like the Settlement.
GO TO A HEARING You can ask to speak in Court about the fairness of the Settlement.
DO NOTHING If you do nothing, you will not receive any payment and will no longer be able to sue Defendants and the other Released Parties for the conduct alleged in the lawsuit.

These rights and options—and the deadlines to exercise them—are explained in the Notice.

The Court in charge of this case still has to decide whether to approve the Settlement. Payments will only be made if the Court approves the Settlement and after appeals are resolved. Please be patient.

This website summarizes the proposed Settlement. For the precise terms and conditions of the Settlement, please see the Settlement Agreement here, or by visiting the office of the Clerk of the Court for the United States District Court for the Northern District of California, 1301 Clay Street, Oakland, CA 94612, between 9:00 a.m. and 4:00 p.m., Monday through Friday, excluding Court holidays.

PLEASE DO NOT TELEPHONE THE COURT OR THE COURT CLERK’S OFFICE TO INQUIRE ABOUT THIS SETTLEMENT OR THE CLAIM PROCESS.

Important Dates

  • April 19, 2006 – November 5, 2015
    Class Period, Inclusive
  • October 14, 2016*
    Exclusion Deadline
  • October 14, 2016*
    Objection Deadline
  • October 14, 2016*
    Claim Filing Deadline
  • December 14, 2016*
    Final Approval Hearing

* The deadline to file a claim, object to the settlement or opt out of the settlement has been extended to October 14, 2016 for class members who did not receive class notice on or before April 10, 2016. If you received class notice on or before April 10, 2016, your deadline to file a claim, object to the settlement or exclude yourself from the settlement has passed.

This website has been updated with dates from the Court’s order setting final approval schedule.